Madison provides a practical summary of the three key process activities of the title. He takes the reader on the journey mirroring what many strive for in their organisations – to go from understanding the current processes, improving them, and ultimately managing them.
Written By Dan Madison
– A Practical Guide to Enhancing Work and Information Flow
What is it about?
Madison provides a practical summary of the three key process activities of the title. He takes the reader on the journey mirroring what many strive for in their organisations – to go from understanding the current processes, improving them, and ultimately managing them.
Key subject areas covered include:
- The Importance of Process – foundational thinking
- Lenses of Analysis – important aspect to consider when seeking to improve processes
- Process Design Principles – a great introduction or revision of the basics
- Planning for and Managing the Process Organisation – key considerations for sustained change
This book provides a structured overview of some of the key aspects of BPM from a business perspective.
Why read it?
The distinction between mapping, improving, and managing business processes is often unclear and the terms frequently used interchangeably. To have a book that distinguishes them in sequence from a business perspective is rare. The author is clearly a practitioner/consultant who has summarized some of his key learning’s into a well structured text. This book will not provide detailed depth on any particular aspect but will provide the inexperienced ‘process’ reader with a good overview and the experienced BPM professional with a good checklist/summary.
