Madison provides a practical summary of the three key process activities of the title. He takes the reader on the journey mirroring what many strive for in their organisations – to go from understanding the current processes, improving them, and ultimately managing them.

Written By Dan Madison

– A Practical Guide to Enhancing Work and Information Flow

What is it about?

Madison provides a practical summary of the three key process activities of the title. He takes the reader on the journey mirroring what many strive for in their organisations – to go from understanding the current processes, improving them, and ultimately managing them.

Key subject areas covered include:

  • The Importance of Process – foundational thinking
  • Lenses of Analysis – important aspect to consider when seeking to improve processes
  • Process Design Principles – a great introduction or revision of the basics
  • Planning for and Managing the Process Organisation – key considerations for sustained change

This book provides a structured overview of some of the key aspects of BPM from a business perspective.

Why read it?

The distinction between mapping, improving, and managing business processes is often unclear and the terms frequently used interchangeably. To have a book that distinguishes them in sequence from a business perspective is rare. The author is clearly a practitioner/consultant who has summarized some of his key learning’s into a well structured text. This book will not provide detailed depth on any particular aspect but will provide the inexperienced ‘process’ reader with a good overview and the experienced BPM professional with a good checklist/summary.

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The ability to visualise your enterprise as a dynamic system is the first step toward being able to manage and improve it as a viable business.

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