Resources
IHC publications, IHC articles, recommended reading

Four questions to focus your process mapping
March 9, 2017
IHC Articles
Processes are the way your business runs – whether you have mapped them or not.

Business Excellence Frameworks
April 27, 2016
IHC Articles
The hey day of Business Excellence Frameworks seems to have passed but there is somewhat of a resurgence in their interest and application across numerous sectors of Australian organisations.

Organisational Metaphors and Culture Change
April 12, 2016
IHC Articles
Organisations are complex entities. Many disciplines and methodologies seek new ways of understanding the various elements that make up an organisation –

Images of Organisation
April 12, 2016
Library
Gareth Morgan explores organisational complexity and dynamics through various metaphors that may be used as a means by which to simplify and rationalise some of the behaviours of organisations today.

BPM: Strategies to Improve Performance
April 15, 2015
Library, Publications
This report takes an enterprise-wide perspective on improving individual, group and organisational performance. Written with a number of IHC Associates, the content is a rich amalgam of thought leadership in disciplines.